Scope of Policy
This Privacy Policy applies to website visitors, users submitting contact forms, product inquiry users, CIF price request users, consulting inquiry users, vehicle export inquiry users, newsletter or news users where available, and admin users where applicable.
It is prepared to support UAE privacy compliance principles, including Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data. It is not a substitute for final legal review by a UAE lawyer.
Personal Data We Collect
- name, company name, email, phone and WhatsApp number
- country, destination port, product interest, service interest and requested volume
- contract, delivery window, business activity, vehicle export and consulting details
- message content, uploaded files where file upload is available, source page and language/locale
- technical data such as IP address, browser type, device, timestamps, cookies and analytics identifiers where used
How We Collect Data
We collect data when you use contact forms, product inquiry forms, CIF price request forms, consulting request forms, vehicle export request forms, email or WhatsApp communication, admin/news/product management tools where applicable, and cookies or analytics where enabled.
Purposes of Processing
- responding to inquiries and preparing quotations or trade support communication
- product sourcing, consulting service and vehicle export support communication
- documentation and administrative follow-up
- fraud and spam prevention, website security and audit/event logs where applicable
- analytics, website improvement, legal and regulatory compliance, CRM preparation and lead management
Legal Basis / Consent
By submitting a form, you confirm that you have read this Privacy Policy and consent to the processing of your personal data by Future Exports FZ-LLC for the requested purpose.
Marketing consent is requested separately and is optional. You may withdraw consent by contacting us using the details in this policy.
International Transfers
Personal data may be processed or stored outside the UAE by hosting, email, analytics or CRM providers, subject to appropriate safeguards and applicable legal requirements.
Data Retention
- general inquiries: 24 months after the last interaction
- product and trade inquiries: 36 months after the last interaction unless a transaction or legal obligation requires longer
- admin and security logs: 12 months unless needed for security or legal reasons
- newsletter consent: until withdrawal
- unsuccessful or spam leads: 6 months unless needed for security
Data Subject Rights
- request access or information about your personal data
- request correction of inaccurate data
- request erasure where applicable
- request restriction or stopping of processing where applicable
- withdraw consent, object to direct marketing and request portability where applicable
- contact Future Exports FZ-LLC about privacy requests
How to Contact Us
Privacy requests can be sent to bauyrzhan@future-exports.com or by phone / WhatsApp at +971 58 8320949.
Data Security
We use reasonable technical and organizational measures including access control, secure admin authentication where applicable, limited access to lead data, HTTPS in production, database security, environment secret protection, spam protection and audit/event logs where applicable.
Data Breach Handling
Future Exports FZ-LLC will assess and respond to personal data incidents and notify affected persons and/or competent authorities where required by applicable law.
Children
This website is intended for B2B and business users and is not intended for children.
Changes to This Policy
We may update this Privacy Policy from time to time. When it changes, the effective date will be updated.
Governing Law
This policy is intended to be interpreted in accordance with applicable laws of the United Arab Emirates.